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Aloak Spam Filter - Frequently Asked Questions

Will I have to change my email address?
What if my ISP does not allow me to forward my email?
Is there an e-mail client that I will need to use?
How do I configure my email client to work with Aloak Spam Filter?
Can I cancel my account at any time?
If I sign up for Aloak Spam Filter, will any of my personal details be sold or given away?
Do I need to contact Aloak if I need to change my account information?

Will I have to change my e-mail address?

No. You can forward your primary email address to your new Aloak Mail address e.g. yourname@aloak.org. Aloak filters the email on our server and then marks any Spam email before placing it into your inbox. Some ISPs and email service providers like Hotmail and Yahoo do not allow forwarding.

At any time, you can start using your new Aloak email address as your primary email address if you wish.

What if my ISP does not allow me to forward my e-mail? Can I still use Aloak Spam Filter?

Yes. Most ISPs give the option to allow you to forward your email. If you are unable to forward your email to your Aloak filtered email account, then you will not be able to use your primary email address. However, you will be able to use your Aloak email address. For example, yourname@aloak.org.

Is there an email client that I will need to use?

Any POP3 email client will work with Aloak SPAM Filter. For example, Outlook Office, Outlook Express, Eudora, Netscape, and IncrediMail.

How do I configure my email client to work with Aloak SPAM Filter?

It is quite simple. Click here for instructions.

Can I cancel my account at any time?

Simply notify Aloak staff using our online support form and we will discontinue your spam filtering service.

If I sign up for Aloak SPAM Filter, will any of my personal details be sold or given away?

Absolutely Not. Your personal details will never be given away or sold!

Do I need to contact Aloak if I need to change my account information?

You can change all your information at any time via the Aloak Account Manager.

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